Bedrock Troubleshooting
Table of contents
- 1 Full size Display Port does not work in Bedrock R7000 Basic
- 2 System reboots under certain conditions while HDMI is connected
- 3 USB 10G (Closest to console port) hotplug doesn't work
- 4 Bedrock reboots once when booting to OS after power loss
- 4.1 Symptom
- 4.2 Workaround
- 5 After re-assembly Bedrock does not power up / some features do not function properly
- 5.1 Symptom
- 5.2 Possible Cause
- 5.3 Solution
Full size Display Port does not work in Bedrock R7000 Basic
See R7000 Basic Full-size DP Erratum
System reboots under certain conditions while HDMI is connected
Status
resolved
Symptom
Bedrock R7000 reboots when HDMI display is connected in the following scenarios:
Running lspci and accessing device 08:00.03
Running some programs that are opening a GUI
Installing AMD GPU Windows drivers
Booting Windows installer
Solution
USB 10G (Closest to console port) hotplug doesn't work
Symptom
When unplugging and plugging a USB device to the 10G USB port (closest one to the console port) the USB device has power but no data.
SolidRun R&D is working on solving the issue.
Solution
Windows: Disable USB Power Managment for USB Host Controller in Device Manager.
Linux: Add usbcore.autosuspend=-1 to grub command line
sudo nano /etc/default/grubFind the line that starts with: GRUB_CMDLINE_LINUX_DEFAULT
Add the usbcore.autosuspend=-1 argument
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash usbcore.autosuspend=-1"Save the new configuration
update-grubBedrock reboots once when booting to OS after power loss
Symptom
When device loses power, before booting to OS it reboots one time then boots to OS normally.
Workaround
Let the device reboot, after which it will continue working normally, until the next power loss.
After re-assembly Bedrock does not power up / some features do not function properly
Symptom
Bedrock was fully disassembled for installing RAM / NVME on SoM.
After re-assembly Bedrock does not power up / some features do not function properly
Possible Cause
There are four high density B2B connectors between SoM and NIO. Connectors may not be fully connected.
Solution
Disassemble and separate NIO from SoM.
Observe the B2B connectors and their position. Ensure they are clean on both sides.
Seat the NIO and apply pressure on the connectors to ensure the NIO is seated properly.
Tighten NIO screws.
Complete assembly and test power up and functionality.
SolidRun Ltd.